Run a departure group

Step by step

Step by step

1. 1

   Step 1

   Open the departure

   Every booking with a date joins the group for its package and date. Open Operations → Departures and click the group — or Set up a departure for a date with no bookings yet.

2. 2

   Step 2

   Add the trip details

   Click Edit details to add the flights, group PNR, hotels, number of seats and the group leader.

3. 3

   Step 3

   See who is ready

   The board shows each traveller’s passport, photo, vaccination, visa, ticket and payment. Use Not ready, Visa pending or Money due to see what is left to do.

4. 4

   Step 4

   Update visas and tickets

   Tick travellers and mark their visas submitted or issued, or add one PNR for everyone you selected.

5. 5

   Step 5

   Arrange the rooms

   Open Rooming list and click Arrange automatically. Families stay together, and men and women from different families never share a room. Drag or tap to move anyone, then copy the rooms to the next hotel.

6. 6

   Step 6

   Download the lists

   Export the passenger manifest and visa sheet for your partners, and the rooming list for each hotel as Excel or PDF.