Umrah agency software that runs your whole season

What Umrah agency software should do

Most Umrah agencies sell on WhatsApp and a flyer, then run the trip in Excel: one sheet for names and passport numbers, another for who has paid, a third for rooms. Before every departure someone checks the sheets by hand — whose passport is missing, who still owes money, which family shares which room. Mistakes show up at the airport or at the hotel desk.

Good Umrah agency software keeps all of that in one place and fills itself in as you work. An enquiry becomes a booking, the booking names its pilgrims, each pilgrim carries their passport and documents, and every booking joins the group for its package and date. The readiness board, the rooming list and the passenger manifest then come from the same records, so there is nothing to copy across.

From the first enquiry to the airport

Pilgrims find your package on your website or a forwarded flyer and message you on WhatsApp. The enquiry is saved with the package and room they asked about. When they decide, you book them at the office — one pilgrim or a whole family — with the price for each traveller worked out from the package, and record the advance in cash, by bank transfer, card or UPI.

As the date comes closer, scan their passports with your phone or send them a link to fill in their own details and photograph their documents. The departure’s readiness board shows who is ready to fly and who is missing a visa, a ticket or a payment. Mark visas issued for many travellers at once, arrange the rooms, and download the manifest and visa sheet for your partners.

Switch from Excel without retyping

Upload the sheet you use today — .xlsx, .xls, .csv or .ods, with title rows, merged headings or Hindi and Urdu column names. Labbyk finds the header row, matches the columns, groups families and shows every row with any problem before you import. Your first smart import is free on every plan, the Labbyk template is always free, and you can undo an import within 7 days.

Passports kept private

Passports and documents are stored privately, never on a public link. Passport numbers are encrypted, every view and download is logged, and the owner decides whether staff can see documents. Exporting passport data is only for the owner and admins. Documents stay on file for your pilgrims’ next trip until you delete them or a pilgrim asks you to.